Customer Journey Product Features

General Information

Description: Use your client data to predict the propensity of a lead to become a customer, the propensity of each customer to buy a product or the customer churn.
Version: 2.3
Accuracy: 97% in standard conditions (*)

Typical Hardware Requirements

CPU: Intel i5/i6 Core, 3 – 4.4 GHz
GPU: N/A
Memory 8GB
HDD/SSD 512GB
Operating Systems: Windows 10 PRO

Typical System specifications

Real time: Yes

On premise / Cloud:

Both

(*) Standard conditions: At least 500 samples per category and over 20 different categories.

Debt Collection Product Features

General Information

Description: Estimate the probability of debt recovery from debtors, so debt collection actions can be organized and prioritized.
Version: 2.3
Accuracy: 97% in standard conditions (*)

Typical Hardware Requirements

CPU: Intel i5/i6 Core, 3 – 4.4 GHz
GPU: N/A
Memory 8GB
HDD/SSD 512GB
Operating Systems: Windows 10 PRO

Typical System specifications

Real time: Yes
On premise / Cloud: Both

(*) Standard conditions: At least 500 samples per category and over 20 different categories.

E-mail and Ticket Classification Product Features

General Information

Description:

Classify e-mails based on content, subject and sender. Route e-mails to the appropriate specialized departments or working groups based on content, subject and sender.

Version: 2.3
Accuracy: 97% in standard conditions (*)

Typical Hardware Requirements

CPU: Intel i5/i6 Core, 3 – 4.4 GHz
GPU: N/A
Memory 8GB
HDD/SSD 512GB
Operating Systems: Windows 10 PRO

Typical System specifications

Real time: Yes

On premise / Cloud:

Both

(*) Standard conditions: At least 500 samples per category and over 20 different categories.

Services Desk / Help Desk Product Features

General Information

Description:

Ticket classification and routing based on the ticket description in natural language. Full process automation or partial automation depending on preferences and data availability. Partial automation based on tools that support human agents.

Version: 2.3
Accuracy: 97% in standard conditions (*)

Typical Hardware Requirements

CPU: Intel i5/i6 Core, 3 – 4.4 GHz
GPU: N/A
Memory 8GB
HDD/SSD 512GB
Operating Systems: Windows 10 PRO

Typical System specifications

Real time: Yes

On premise / Cloud:

Both

(*) Standard conditions: At least 500 samples per category and over 20 different categories.