Product Use Cases

In this section of the web site we present some examples of deployments of our products.
Product use cases are turn-key solutions, while the Services section of this Web site describes use cases where technology customization is needed with data from each corresponding use case.

Sigma Vision

Oversized Luggage Detection

Early detection of oversized hand luggage reduces delays in the flight departures and negative interactions with passengers, and lowers the passenger stress at the gate. It also contributes to make the boarding process more efficient and hasten getting passengers takeoff ready…

Counting People in Crowds

Controlling occupancy and getting statistics about the attendance to each speech, booth, workshop, etc. it is extremely important to understand all the nuances of conference dynamics, and provide additional information to organizers, exhibitors and attendees…

COVID-19: Capacity Control and Social Distancing

In the current COVID-19 situation it is extremely important to check compliance with the safety measures to prevent post-pandemic outbreaks from happening and helps restore confidence to society, so that the economic, social and educational activities can resume as soon as possible…

Identity Verification

Checking passengers are the ones in their corresponding photo ID document using facial recognition, and cross checking information in the boarding pass and the photo ID automatically, contributes to make the boarding process more efficient and hasten getting passengers takeoff ready…

Contactless Timeclock

Using facial recognition to control when each person is in the office and who is in the office helped company to increase safety and to control employees’ and contractor’s schedule. Facial recognition is contactless, which also helps stop the spread of COVID-19 and other diseases…

Restricted Area Access Control

Controlling access to a restricted area was a major issue for this company, which had over 20,000 employees in its campus. Registration in the facial recognition system was done using the existing employee photos, so it was not a burden for the company and the employees…
Circulation

Circulation and Flow Optimization

Detecting areas of intense flow of people to identify movement patterns, and create predictive models allows to design and implement strategies to reduce/optimize the flow of people. This is particularly useful during the COVID-19 pandemic to prevent new outbreaks from happening…

Sigma Business Intelligence

Prodcut Recommendation

Product Recommendation System

Company had a large and complex product portfolio and a high call center agent turnover. Training a new agent took one month and having the new agent achieving the sale goals took five additional months. Sigma’s product reduced total training time by 75%, reduced calls duration by 75% and increased sales by 16%…

Debt Collection

Debt collection department had very limited resources. Sigma’s product estimated the probability of debt recovery from debtors, allowing client to prioritize and better plan the debt recovery actions to maximize their effectiveness and the return on invested resources. The predictions accuracy was 80%…
Incident Classification Assistent

Incident Classification Assistant

The client had a large number of technical incidents that were routed to the wrong support group, which implied a worse customer support and a suboptimal use of the resources. Sigma’s assistant reduced the incident classification error by 50%, and the time spent in classifying each incident by 60%. It also reduced the agent training time by 75%…

Sales Calls Classification

Our client paid sales commissions to their teleshopping provider based on the sales report sent by the teleshopping provider. Sigma’s classifier reviewed the calls and detected that 5% of the reported sales calls had not ended up in sales, which reduced the commissions paid by our client and provided a method to verify the sales report. The ROI was one month…